Thursday, March 13, 2008

A Gift to Myself.

So I started the morning off with a Company Staff phone conference, which went on for a duration of 90 min. Oh Joy... We discussed Allstate's emerging lines such as motorcycles, motorboats, and motor homes. We traded marketing ideas, coverages info's, and job aid screenshots. How nice. *smiles*


But I have to admit, these conferences really speeds up the process of doing self study. Following the conference, i received a call from a lady who'd like to make a change to her policy. I personally don't mind performing this service for her, unless of course the endorsement was due to a change of mind.

I receive so many calls where ladies just can't make up their mind about what they'd like to do. I know bottom line is that they want to save money on their insurance policy, and never pay a penny more, but when these "i can't make up my mind" endorsements are recorded, it's a really irritating/ waist-of-a-time process.

None the less, I made another customer happy, and that is what really matter's most. These things happen frequently. Now i will make up a new policy to prevent these things from happening. Clearer communication with the client on whats stated in the endorsement contract, and no early effective dates on any endorsement, for people cannot tell the future, and from my experience, nothing ever go as planned, for something always comes up.

After my conversation with the lady, I followed up with a few other cases before to my surprise, A Guy walked into my office with a 20"W LCD Monitor and a GPS in hand! OMG! I got so excited, i don't even know how many times I thanked him. lol right away i started uncovering the treasure hidden within to give it a good look.

Oh boy, it was better than i have imagined. They were so beautiful. At this point i couldn't wait to get to my car then home to hook it all up. What a big upgrade for my car and gaming system. Bye Bye to the 19" CRT monitor i have at home, and hello big viewer!

What else could a girl dream for?

Until Next Time,
Cris

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